Responsible gambling

We understand that gaming can be enjoyable, but also potentially problematic if not managed responsibly. At Wills Casino, we prioritize your well-being and provide tools to help you maintain a healthy relationship with our games.

Setting Deposit Limits

You have the option to set deposit limits to prevent excessive spending. This limit will apply across all of our games and platforms, including mobile devices. To adjust or add a new deposit limit:

1. Go to "Responsible Gaming" section in your account
2. Click on "Deposit Limits"
3. Follow instructions to set or modify your desired amount

Time-Outs

If you feel the need for a break from our games, time-outs can provide temporary relief. This feature allows you to step away for 24 hours to several days (up to six months), depending on your selection.

1. Go to "Responsible Gaming" section in your account
2. Click on "Time-Out"
3. Choose the duration that suits your needs

Self-Exclusion

In extreme cases, self-exclusion may be necessary. This is a permanent ban from playing at Wills Casino for up to 5 years or indefinitely.

1. Go to "Responsible Gaming" section in your account
2. Click on "Self-Exclusion"
3. Confirm your decision

Cooling Off Timer

If you're concerned about impulsive decisions, our cooling off timer allows a temporary pause before confirming any changes to deposits or time-outs.

1. Find the "Cooll Down" button next to relevant settings in the "Responsible Gaming" section
2. Follow instructions for using this feature

Support Organizations

In case of difficulty with gaming habits, we provide information on external support organizations:

• GamCare: A UK-based organization offering help and advice.
• Gambling Therapy: An international service providing confidential counseling.

Please visit our Responsible Gaming page in the footer to access these resources.